–Vision/direction – clearly laying out “this is where we are headed and why”

–Priorities – clearly laying out “these are the most important things we need to do and by when”

–Roles/Responsibilities – clearly communicating “here is where you fit into the organization, how you can contribute and how you will help us meet our priorities and move toward the vision”

–Commitment to help – clearly communicating “I (as the manager) am here to help all of you, what can I do to help you?”

The redundant use of “clearly” is not a mistake -clarity is a key ingredient. If you do this, then the “right” people who are there will stay, the people with the capacity to be “right” will emerge and the others who can’t or don’t want to become “right” will be evident.

Norm provided this insightful comment above: “The right people know what their ‘job’ is–to provide resources to make your job easier.” I would like to add something – the “right” people don’t view the definition of their “job” as a static thing – they are always looking for new ways to deliver value, reduce or stop doing things that don’t add value and don’t recognize any pre-conceived boundaries to what their job is supposed to be.

Thanks for another thoughtful blog and for keeping us all up-to-date on the latest ideas from American business managament thought leaders.

I think Jim Collins’ six characteristics will be increasingly important as we continue to move into a work world dominated by the “Creative Class” as Richard Florida dubs them in his book “The Rise of the Creative Class.”

My sense is that a substantial gap exists between these six ideal characteristics and the way most companies act. There’s an opportunity here for the HR people who adapt to make a lasting impact on company culture.

Right on! As the Founder/CEO of a consulting company that provides services to the biotechnology and pharmaceutical industry, it is rare to find people that are passionate about their work. When you find the individual that’s willing to say “I screwed up”, instead of blaming the client and everyone else, that is a rare individual. Be passionate about what you do or get out!

Dean M. Calhoun, CIH
President/CEO
Affygility Solutions